BigCommerce University for Business Users

Learn the ins and outs of the BigCommerce platform. Get the most out of your investment with specialized training designed for how you learn.

Unlock your store’s full potential

For those new to BigCommerce, you’ll get set up to hit the ground running to your first sale. Already using the BigCommerce platform? We’ll help you optimize your store to drive traffic and generate more sales. BigCommerce University has learning options to ensure success at every stage.

On-Campus training at BigCommerce

Get the entire BigExperience with our on-campus training. You and your team come to one of three BigCommerce locations (Austin, London or Sydney) for a week of intensive workshops and training. (Please note, this is currently virtual due to the pandemic.)

  • Senior Training Specialists walk you through best practices for setting up and managing your store while you network with other BigCommerce merchants
  • Let us take you to dinner with the BigCommerce team to build connections with Executives, Implementation Managers and Customer Success Managers
  • Enjoy breakfast and lunch on us all week and take home exclusive BigCommerce University swag
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Personalized training at your location

Our global offering for on-site learning takes place at the location of your choice and is designed specifically for your team and ecommerce business needs. This includes everything from the curriculum to the location. (Please note this is currently virtual due to the pandemic.)

  • Work with a BigCommerce Senior Training Specialist to build the learning plan and set the agenda
  • Get a custom learning experience delivered over the course of a week
  • Include up to 10 attendees on your team and build a trusted, engaged relationship with your dedicated trainer
  • Enjoy exclusive BigCommerce University swag



Learn more about our services packages:

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On-demand training

On-demand training is a self-paced curriculum of 18 highly interactive modules with everything you need to successfully setup and manage your BigCommerce store.

  • Access your learning 24/7 from any device
  • Stay engaged with videos, instruction and assessments
  • Set your own pace, starting and stopping whenever you want



Learn more about our services packages:

Contact Support

Launch or Growth Coaching

Our Launch and Growth Coaches are there for you every step of the way, offering relevant and practical advice about your ecommerce store through live remote learning sessions on your schedule. Coaches cover a range of topics, including:

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Launch Coaching

Learn how to set up your store for a successful launch

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SEO Coaching

Find out how to optimize your site for SEO

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Conversion Rate Coaching

Get an audit to improve your conversion rate

Don’t need BigCommerce University training yet?

Start learning on your own with our self-serve knowledge base. You get free access to user docs, guides, FAQs and videos that cover everything you need to get your BigCommerce store up and running.

Visit the knowledge base