About Maisie AI

Maisie is your AI-powered sales & customer service assistant you can trust. With powerful chat automation and customizable triggers, you can engage customers 24/7 across all stages of their buying journey.

1. Introduce shoppers to the right products with conversational product recommendations that increase your conversion rates and AOVs.

2. Automate responses to customer queries to cut your support tickets in half.

3. Grow your email & SMS lists faster with compelling conversational opt-ins.

Around 97% of people leave your site without making a purchase. Start engaging them at every step of their journey in a natural way with conversations. Maisie does it on autopilot.

Make it easy for shoppers to discover & buy the right products

54% of website visitors don't buy because finding the right product is too difficult. Provide your website visitors with personalised product recommendations based on answers to questions Maisie asks. Eliminate barriers to purchase by answering pre-sales questions.

Provide instant, real-time 24/7 customer service while you sleep

People shop at all hours and expect near-instant answers. Maisie will automatically answer common questions and provide real-time order & shipping status updates, saving your customer service staff valuable time. For more complex queries, ask Maisie to hand it over to your customer service team via Live Chat, Messenger or email.

Prevent & recover abandoned carts

Recover lost sales with Maisie's exit intent chatbots which can offer personalised incentives like free shipping or discount coupons when visitors try to leave your site.

Grow your email marketing list faster

Convert visitors into subscribers with compelling reasons to opt-in. They can sign up for off-site notifications - including price drop, back in stock, cart saver or order and shipping updates.

What else makes Maisie perfect for growing BigCommerce stores?

• Proven results (up to 20% conversion rate uplift, 40% visitors engaged, and 30% support request reduction)

• Pick from 20 conversion-optimised eCommerce chatbot templates...or create your own with our powerful, drag-and-drop builder

• Integrates with Facebook Messenger and Klaviyo

• Add Maisie to your BigCommerce store for 14 days for free - no strings attached

Launch your first chatbot in minutes - no coding required

Maisie comes packed with BigCommerce-friendly features and an easy to use chatbot builder. So you can edit, publish, and launch chatbots to your BigCommerce store in minutes - not hours!